Return Policy – Online Purchases

OUR RETURN POLICY

Audio-Technica products purchased from our online store can be returned for refund. To be eligible for return, items must be unused and supplied with original packaging intact and returned within 14 days of the shipping date. Note shipping and handling charges are non-refundable.

HOW TO RETURN PRODUCT

Please contact our service team at [email protected] and provide your reasons for the return. They will provide authorisation and request you send the product to Technical Audio Group at 19/43-53 Bridge Road, Stanmore, NSW 2048. You MUST include your original proof of purchase from our online store and include your order reference number.

CONDITIONS OF RETURN

Product must be received by us within 14 days of the product shipping date. It must be unused, and supplied with its original packaging intact.

We will endeavour to issue the refund within 7 days of receipt of your return, however please note this is subject to billing cycles and processing by your bank.

Note that if our supply of product to you was part of a promotion or special offer your refund may be reduced or invalidated.

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